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Reviews

Interested in utilising Bridgewater’s award-winning care services? Check out some reviews left by our clients and their families below…

Care at Home | Bridgewater Home Care

I enjoy every moment with the girls. I personally call them ‘friends’ rather than carers!

Client

You responded to a Saturday phone call, so we were pleased to engage you. That turned out to be an excellent decision, and we were allocated two splendid carers: neither were clock watchers, and both gave outstanding support. My wife even has a recipe book she compiled of the dishes that were cooked for us.

Prof. Mullarkey, Clients Husband

My mother has been very happy with all the carers and finds the system of introducing any new person really helps. She was stressed and concerned with the previous company that the carer would be late, new, or not turn up. Since moving to Bridgewater Home Care, mum is much more relaxed. She knows who will be coming, that they will arrive on time, and know what needs doing without having to tell them. Thank you for your kind support.

Mrs Emerton

It’s been very comforting to know that our carer visits my aunt every day to make sure the little things (but vital things) are taken care of. We’d used carers provided by Social Services before, and things were always rushed. My aunt has really warmed to our carer and is much happier with the care she is getting. Thank you.

Mrs J

Excellent service. Since mum started to receive care, my husband and I have been able to go away on holiday, knowing that mum will have company every day. Mum looks forward to seeing her carers every week.

Mrs McG, Client’s daughter

Bridgewater Home Care has made an enormous difference in the quality of my father’s life. He looks forward to the carers’ visits and always looks happy and relaxed after his outings. His carer is very caring and dedicated to his clients. He always puts my father’s welfare and happiness first

Ms Littler

Your friendly, professional service has been a godsend, and it is only with your support that mum has been able to remain in her own home as long as she has. It is nice to know that there are people in the caring profession who do just that – genuinely care about the people they are supporting.

Mary, Janet & Family

It’s wonderful being with Bridgewater Home Care; I would recommend them to anybody. After Social Services asked me what being with Bridgewater Home Care was like, I said it was like heaven. I feel very relaxed, and I know I can go away for a break when I need to.

Tom, Client’s Husband

There are no words enough to describe the love and kindness that was given to my husband during his illness. We will be ever grateful to you and your team. We thank you from the bottom of our hearts.

Margaret, Client’s Wife

I would like to send my heartfelt thanks for the way you continue to help look after my mum. As you know, my mum was diagnosed with mixed dementia nearly three years ago, and you have been looking after her for almost two years. When it became apparent that I needed some help with my mum’s care, it was very difficult for me to trust anyone, especially as I wouldn’t be there. Mum was also very worried about having carers. Thankfully I found you, the Bridgewater girls, as mum and me like to affectionately call you all. Mum loves seeing you all and having a good chat with you all. She feels very comfortable when you are with her, and she thinks of you as more friends than carers. You treat her with care and kindness; you never patronise her. You respect her dignity and never make her feel conscious of the fact she has dementia. I am more than happy for you to be helping to look after my mum and her property. You have made it a lot easier for me to have some time for myself.

Gill, Client’s Daughter

I would just like to thank you. Your carers are absolutely brilliant. They have been looking after my wife for two years now; nothing is too much trouble. I go to work knowing my wife is in the best hands, they are more like friends than carers. I just can’t thank you enough.

Phil, Client's Husband
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