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Personal Assistant or Home Care – What’s The Difference?

You’ve decided that your loved one would benefit from care at home, but you might be wondering what the difference is between getting a personal assistant or a specialist home carer to support them?

In this article, we aim to explain how much more tailored support your loved one would receive from using a home care provider such as Bridgewater Home Care rather than the uncertainties one might face if using a personal assistant.

You’ve decided that your loved one would benefit from care at home, but you might be wondering what the difference is between getting a personal assistant or a specialist home carer to support them?

In this article, we aim to explain how much more tailored support your loved one would receive from using a home care provider such as Bridgewater Home Care rather than the uncertainties one might face if using a personal assistant.

Whilst a Personal Assistant can drive your loved one to appointments and cook a meal, they may not always have the more specific skills required to provide professional, compassionate care. All our person-centred care plans are tailored to meet the needs of the client, with every aspect of their wellbeing covered. We take a holistic approach to our care, supporting them both physically and emotionally.

As a professional home care provider, we understand that personal care should be delivered in an individualised, non-rushed setting.  That’s why all our carers have completed the Bridgewater Home Care induction programme, as well as an intensive training course in social care. We go to great lengths to ensure we match our carers and our clients together and uphold the highest ideals of dignity and respect for people’s privacy.

When you hire a P.A. to take care of a loved one, you will need to consider holidays, and what to do if your personal assistant is unwell. Although wherever possible Bridgewater Home Care provides continuity of care, we can provide our services 365 days per year, if your carer is unwell and unable to attend, we will always send another trusted carer out to you that day. You can rest assured that your loved one will always be provided with a carer suitable to their needs.

We are proud to have an award-winning training manager on board who recently won The NW Great British Care Awards ‘Care Trainer of the Year Award’. Maxine has a great understanding of the training needs of our team and ensures that high standards of care are delivered at all times.

Our specialism is in dementia care and we offer our carers unparalleled training and guidance to understand the nuances of supporting people living with a dementia.  We ensure that our team are equipped with the latest Alzheimer’s education and home care techniques, so that you have peace of mind that your loved one is cared for by a competent, trusted, and kind professional.

Our carers are well trained in assisting with or monitoring medication, safe and dignified bathing techniques and help with continence care. They understand the support needed at meal times, and can assist with eating as well as preparing nutritious meals. If your loved one has been ill, you can rest assured that our carers understand the importance of convalescence care, and are used to working as part of a multidisciplinary team (including doctors, district nurses, and other health and social care professionals) to provide coordinated home support when needed.

Bridgewater Home Care provide a specialised and tailored service, which has benefits that may not be offered by a personal assistant. If you would like to know more about the services that we provide, please contact a member of our team on 01942 215 888 or email info@bridgewaterhomecare.co.uk.

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Dementia & how pets can improve lives

Whether your friend, relative or loved one is living at home or in a care environment, the impact of living with dementia can be difficult for all involved.

This April is National Pet Month and what better month to discuss the positive impact that pets have on our lives, with an emphasis on those living with a form of Dementia.

Whether your friend, relative or loved one is living at home or in a care environment, the impact of living with dementia can be difficult for all involved.

This April is National Pet Month and what better month to discuss the positive impact that pets have on our lives, with an emphasis on those living with a form of Dementia.

Pets with dementia patients

We celebrate Pets at our beautiful Golborne Day Centre, and love to have visits from our favourite furry or scaly friends. Many of our clients would struggle to keep pets independently at home and so benefit with time spent in the company of animals.

Did you know that stroking a pet increases levels of the stress-reducing hormone oxytocin and decreases production of the stress hormone cortisol? As well as feeling less stressed, when we spend time with animals we are more likely to get the warm, fuzzy feelings associated with caring for someone or something else. This improves our confidence and self-worth!

Dogs helping dementia patients

It is always a special day when pets come and visit us at Bridgewater Day Care as a shared activity like this is a real bonding experience for the whole centre, staff included. Clients who may struggle to make conversation find it easy to join the fun, and all of us have a real giggle. Those who struggle with anxiety and depression may see a significant reduction in those feelings during their time spent with the pet, and for some time afterwards. May of our clients have positive memories of their own pets and taking part in some Pet Therapy can help them access this.

We have been lucky enough to have visits from Georgia’s Reptile Ark in the past, and we also get visits from Milo, our M.D. Phil Eckersley’s little pooch, pictured below.

If you would like to know more about how we could help your loved one, or if you know of an isolated person in the community who would enjoy our services please get in touch with Lisa Lehan on 01942 723115 or email us at: info@bridgewaterdaycare.co.uk

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Dignity in senior home care

We like to make sure that treating all our home care clients with the utmost dignity is always at the forefront of our minds. At Bridgewater Home Care we use our ongoing training to seek out ways in which we can improve quality of care for all our clients and their families. Every individual, no matter what their personal circumstances, must be treated the respect and dignity they deserve throughout their time with us.

 

We like to make sure that treating all our home care clients with the utmost dignity is always at the forefront of our minds. At Bridgewater Home Care we use our ongoing training to seek out ways in which we can improve quality of care for all our clients and their families. Every individual, no matter what their personal circumstances, must be treated the respect and dignity they deserve throughout their time with us.

So how do we ensure a client’s comfort and dignity when we support them with personal care, and in all areas of their lives?

Firstly, we follow something called the 10 Dignity Do’s, which have been created by numerous focus groups across the U.K. to find out what Dignity in Care meant to people.
Out of these focus groups came the values and actions that all high-quality services must follow to respect people’s dignity.

The 10 Dignity Do’s:

1. Have a zero tolerance of all forms of abuse
2. Support people with the same respect you would want for yourself or a member of your family
3. Treat each person as an individual by offering a personalised service
4. Enable people to maintain the maximum possible level of independence, choice and control
5. Listen and support people to express their needs and wants
6. Respect people’s right to privacy
7. Ensure people feel able to complain without fear of retribution
8. Engage with family members and carers as care partners
9. Assist people to maintain confidence and positive self-esteem
10. Act to alleviate people’s loneliness and isolation

How do we put these into practice?

We go to great lengths to ensure we match our carers and our clients together and uphold the highest ideals of dignity and respect for people’s privacy. We go above and beyond with our mandatory training.  We work with carers that do precisely that: Care. We match carers to clients so that a bond can be built over time, and your loved one doesn’t feel uncomfortable during intimate care settings with a stranger.

Personal care should be in an individualised, non-rushed setting.  That’s why all our carers have completed the Bridgewater Home Care induction programme, as well as an intensive training course in social care.  All our carers are required to provide three references and are subject to an enhanced DBS (formerly CRB) check and safeguarding of vulnerable adults check before supporting any of our clients.  This is another way that we make sure of compassionate carers carry out all levels of personal care with unmatched respect for your loved one’s personal pride and dignity.

If you’d like to learn more about dignity in care, please get in touch today.  We’d be delighted to answer any questions you may have.  You can contact the team on 01942 215 888 or email us info@bridgewaterhomecare.co.uk.

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Looking for a new career?

Are you looking for a flexible new career now the kids have gone back to school?
September always feels like a great time of year, time for new challenges without the pressures of January.  The kids return to school, the house is quiet, and our thoughts turn to new adventures and possibilities. It is the perfect time to begin something new, to boost your family income, and explore an exciting new career.

What are the benefits of joining Bridgewater Home Care?

Bridgewater Home Care is the first-choice provider of high quality private home care, specialising in the care vulnerable adults living with a form of dementia.  Although we are keen to recruit experienced carers, we are also looking for compassionate, dedicated individuals who would like to begin a new career.  At Bridgewater Home Care we offer an exciting ongoing training programme and have helped many of our team to work towards their QCF level 2 in Health & Social Care and even QFC level 3!

We are proud to be able to offer our staff flexible working patterns that fit around their lifestyle; as well as competitive rates of pay, holiday pay & challenging ongoing career progression.  These are just a few of the reasons that we received a 98% employee satisfaction rating in a recent independent Smith + Henderson survey!

What do I need to have in place to become a team member?

To go out and deliver high quality care in the community you will need a driving license and access to a car during your work time.  You need two references, though these do not need to be for care work.  We also require that all our staff have an up to date DBS, though we can complete one on your behalf.  We request that you have the availability to work alternate weekends, we find that this suits many parents who are looking to get back into work.

To enquire about becoming a part of our dynamic team, get in touch with us on 01942 215 888, Monday to Friday, for an informal chat and to express your interest. You can also send an email to us at info@bridgewaterhomecare.co.uk.

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Surprise nomination for Phil Eckersley!

Surprise Nomination for Phil Eckersley, Managing Director of Bridgewater Home Care

Our very own Phil Eckersley, Managing Director of Bridgewater Home Care, received a surprise nomination at this year’s E3 Business Awards in July and we couldn’t be happier for him and the team.

Bridgewater Home Care were finalists in two categories, Employer of the Year and High Growth Business of the Year and unbeknownst to Phil, he was also listed amongst four candidates selected by the judging panel for the 2018 Special Achievement Award.

The Special Achievement Award is intended “to recognise an individual who has shown great strength of spirit and commitment in achieving business success.” Candidates are not nominated for this; they are specially selected by the judging panel after interviewing all nominees for the awards, Mr. Eckersley was shortlisted on the strength of his performance in the judges’ interviews and his caring and professional attitude to his business.

Phil set up Bridgewater Home Care in 2010, driven by his passion to provide the very highest quality of care to vulnerable adults in the community. We asked Phil how he felt about the surprise nomination and he said, “I am absolutely delighted to receive this 2018 Special Achievement award, but would like to dedicate this to my amazing team who always go above and beyond in everything that they do. A successful business is down to team work, staff satisfaction and a continuing drive to be the best in your chosen field”.

Speaking on behalf of 1 Events Media, the host and organiser of the awards, Managing Director Mubarak Chati said: “The E3 Awards have always been about more than just commercial success; they celebrate the impact that enterprise has on lives and communities across the North West. Mr. Eckersley is a fine example of that enterprising spirit and it’s right that his commitment should be recognised.

“Every year, the E3 Business Awards give us a new insight into the many talented and hard-working businesses that are thriving in the North West. Despite uncertain economic conditions, companies, social enterprises and individuals remain undaunted; they continue to grow, to create jobs and to improve people’s lives. Phil is a fine example of that enterprising spirit and the E3 Awards are all about providing the recognition that such people deserve.”

The whole team are delighted for Phil, and proud to be part of such a committed, forward thinking and caring business.

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We are finalists in two award categories!

Bridgewater Home Care shortlisted as finalists in this year’s E3 Awards – in two categories!

We are thrilled to announce that we have been shortlisted as finalists in not one, but two categories in the 2018 E3 Business Awards!

The E3 Business awards Employer of the Year category had a huge number of entries this year and is highly competitive. We believe our on-going training, support and flexible working patterns for our staff has ensured that we secured a place as finalists in this category. This level of support, plus competitive rates of pay means our team work hard, enjoy building relationships with their clients and have a high level of job satisfaction!

Did you know we were recently voted as having a 98% employee satisfaction rate in an independent survey by Smith + Henderson?

We are also finalists in the category of High Growth Business of the Year, which we are equally delighted about. For us to offer a first-class service to our clients we constantly focus on maintaining high standards and look for areas where we could improve. We’ve worked hard over the years to deliver excellent value for money, high quality care and a reputation based on trust for both private and funded clients.

Speaking on behalf of the company, Phil Eckersley MD, said: “We are absolutely delighted to be finalists in two categories at this year’s E3 Awards. Providing on-going training, support and flexible working patterns to our carers has been key to providing great home care. It has also been fundamental to the level of success that we’ve had.”

The E3 Business Awards 2018 is one of the most prestigious gatherings of North West companies in the business calendar, and will take place at Bolton’s Macron Stadium on Thursday 12th July 2018.
More information about the E3 Business Awards, including a full list of finalists, can be found at www.e3businessawards.co.uk.

Don’t forget to follow us on social media to find out how we get on!

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Celebrating our carers on Carers Week

Last week was Carers Week, a brilliant week that involved thousands of individuals and organisations who are coming together to organise activities and events throughout the UK, drawing attention to just how important caring is.

As a business, we recognise how hard every member of our incredible team work to deliver top quality home care across The North West. Our senior management team took it upon themselves to go out and about surprising a few of our carers with some beautiful cupcakes, a lovely drink and a great big thank you for the excellent care they provide every day!

Carer of the month

We got to pop in on many of our carers whilst they were visiting their clients, and were lucky enough to see some lovely surprised faces. It was a wonderful opportunity for us to see first-hand the incredible difference that our carers make to their clients lives on a day to day basis. With their compassion and professionalism, our team members really do reflect our business ethos of going ‘above and beyond,’ for all our clients.

We value and take care of our staff here at Bridgewater Home Care. It’s no surprise that fairly paid, supported and well trained carers are happier performing their caring duties, and this is reflected in the care that they provide. We are proud to have a 98% employee satisfaction rating in an independent survey conducted by Smith + Henderson. We have also won awards for ‘Best Employer in Care,’ and ‘Employer of the Year’!

Carers week treats

To enquire about becoming a part of our team call Tina on 01942 215888, Monday to Friday 9.00am – 3.30pm, for an informal chat to express your interest. You can also send an email to tina.heaton@bridgewaterhomecare.co.uk.

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