Choosing Care with Confidence

When choosing a home care provider, it is important to consider some important factors which will allow you to be well informed and make the right decisions for you and a loved one.

Everyone has different preferences and different needs. Choosing care can be very personal to the individual, however there are a few things to be aware of before you make your decision.

A provider you can trust

It’s important that your loved one is able to form a relationship with their carer and that they both have similar ideas regarding what is important when providing care. Your loved one and their Care Specialist will be spending a lot of time together and it is good to get an understanding of whether you feel they will fit well into day-to-day life.

At Bridgewater Home Care we carefully select the best Care Specialist for our client based upon personality, interests, likes & dislikes and who will be the best person to cater for the specific needs of the individual. To us, relationship building is so important, and we welcome all our employees and clients into our Bridgewater Family, creating a community of comfort and trust.

Our clients are always our top priority. We make sure that the people we serve feel well looked after and comfortable in the hands of our Care Specialists. First impressions really do make a big difference when finding a care service. We are proud of our exceptional staff retention rates, our employees always ‘Go Above and Beyond’ to support both our clients and their families which provides that much needed peace of mind that loved ones are in excellent hands.

Carer and Client playing a game | Bridgewater Home Care Carer and Client at home | Bridgewater Home Care Carer and Client | Bridgewater Home Care Carer and Client reading a book | Bridgewater Home Care


Something to keep in mind when looking for a care service is what their clients say about them. Do people feel delighted by the service they receive? Is it evident that the company appears to go above and beyond to ensure their clients and their families have a great experience?

At Bridgewater Home Care it isn’t just about providing the basic care and support to get an individual through their day; it is about allowing them to receive and expect much more than this.

We care for our clients as we would our own family members. Nothing is too much trouble to ensure our clients are happy and living well at home. We encourage activities or hobbies to help improve wellbeing, enhance mental stimulation, improve physical health (such as armchair exercises and walks) and support good nutrition and hydration. We aim to improve not only the quality of our clients day during our visits, but the quality of our clients lives during the times we are not there too.

We hope that our reviews speak for themselves. We are proud to have such loyal clients that call Bridgewater Home Care part of their family. Here are just a few things some of our clients and their families say about Bridgewater Home Care…

My mother has been very happy with all the carers and finds the system of introducing any new person really helps. She was stressed and concerned with the previous company that the carer would be late, new, or not turn up. Since moving to Bridgewater Home Care, mum is much more relaxed. She knows who will be coming, that they will arrive on time, and know what needs doing without having to tell them. Thank you for your kind support.

Mrs E, Client’s Daughter

Our carer is not only a good companion for my wife, but someone I feel I myself can confide in… We are so happy with our carer; I am already looking for ways to increase the number of hours. This will allow me to go fishing in the sun twice a week instead of one. And at the same time have peace of mind knowing I have someone in our carer I can trust and rely on to take care of Margaret. If all the Bridgewater Home Care carers are like ours, I recommend Bridgewater Home Care to everyone.

Mr P, Client’s Husband

After several companies failed to meet mum’s needs, causing our family an enormous amount of anguish and stress, we were recommended to contact Bridgewater Home Care. Initially, we met the care manager which was extremely reassuring. Bridgewater Home Care has been providing mum’s care and support, enabling her to remain living in her home as independently as possible. Mum’s carer is a wonderful lady, who has built a special relationship with mum and the family.

Mrs R Bickershaw

We know my father needed help to remain at home, but he steadfastly refused all assistance. We finally persuaded him to try Bridgewater Home Care for just two weeks, and after that time he could cancel if he wished. After the very first visit by his wonderful carer, however, we knew everything was going to be alright. Six months later he looks forward to every visit. It’s a wonderful peace of mind for us. We can’t thank you enough.

Mr A


A home care provider should always be honest and upfront about their costing structure and provide individuals with all the information they need in order to make an informed decision.

Whether receiving full funding, part funding or self-funding our helpful team can guide you through all the options and exactly what they mean for you and your loved one. Keeping family members well informed is extremely important so the whole family can make the best decision possible for their loved one. We can provide advice on which services we think may benefit the individual the most and we do not try to encourage services that we think would not contribute to enhancing the life of an individual.

For us, we want our clients to get the most out of their care and if that means reducing or enhancing the services they receive as time goes on then we will review and discuss this accordingly with the individual and / or family members.

We want to ensure your loved one is receiving the most appropriate level of care at all times throughout their journey with Bridgewater Home Care. We are always at the end of the phone to answer any queries or questions you may have.

Getting to know you

A bespoke, personalised, service


Talking about care can be extremely daunting and is a subject that families can sometimes delay. There are so many different forms of care, different services available by different providers, and as everyone’s needs are unique it can be tricky to know where to start.

At Bridgewater Home Care we have developed our service to be the ‘one stop shop’ to meet all the needs of those in our care. As part of what we do, we will get to know you and your loved one through a face to face consultation, this also gives you the opportunity to get to know us.

It can feel overwhelming when looking for care and choosing an appropriate service for a loved one. We are here to take away the stress and worry by offering a wide range of services and support from simple companionship, to full-time complex care.  What we do is completely centred around your loved ones needs, requirements, and their personality.

If you are interested in the services that Bridgewater Home Care can offer then please do not hesitate to contact us on 0800 335 7888, our friendly and professional team will be delighted to assist.

Make an Enquiry

If you are interested in the services that Bridgewater Home Care can offer then please do not hesitate to contact us on 01942 215 888, our friendly and professional team will be delighted to assist.