Choosing Care with Confidence

When choosing a home care provider, it is important to consider some important factors which will allow you to be well informed and make the right decisions for you and a loved one.

Everyone has different preferences and different needs. Choosing care can be very personal to the individual, however there are a few things to be aware of before you make your decision.

A provider you can trust

It’s important that your loved one is able to form a relationship with their carer and that they both have similar ideas regarding what is important when providing care. Your loved one and their Care Specialist will be spending a lot of time together and it is good to get an understanding of whether you feel they will fit well into day-to-day life.

At Bridgewater Home Care we carefully select the best Care Specialist for our client based upon personality, interests, likes & dislikes and who will be the best person to cater for the specific needs of the individual. To us, relationship building is so important, and we welcome all our employees and clients into our Bridgewater Family, creating a community of comfort and trust.

Our clients are always our top priority. We make sure that the people we serve feel well looked after and comfortable in the hands of our Care Specialists. First impressions really do make a big difference when finding a care service. We are proud of our exceptional staff retention rates, our employees always ‘Go Above and Beyond’ to support both our clients and their families which provides that much needed peace of mind that loved ones are in excellent hands.


Something to keep in mind when looking for a care service is what their clients say about them. Do people feel delighted by the service they receive? Is it evident that the company appears to go above and beyond to ensure their clients and their families have a great experience?

At Bridgewater Home Care it isn’t just about providing the basic care and support to get an individual through their day; it is about allowing them to receive and expect much more than this.

We care for our clients as we would our own family members. Nothing is too much trouble to ensure our clients are happy and living well at home. We encourage activities or hobbies to help improve wellbeing, enhance mental stimulation, improve physical health (such as armchair exercises and walks) and support good nutrition and hydration. We aim to improve not only the quality of our clients day during our visits, but the quality of our clients lives during the times we are not there too.

We hope that our reviews speak for themselves. We are proud to have such loyal clients that call Bridgewater Home Care part of their family. Here are just a few things some of our clients and their families say about Bridgewater Home Care…

There are no words enough to describe the love and kindness that was given to my husband during his illness. We will be ever grateful to you and your team. We thank you from the bottom of our hearts.

Margaret, Client’s Wife

I have found Bridgewater Home Care extremely good in caring for my Mother-in-law.  She thoroughly enjoyed all the visits she had and looked forward to them and was very instrumental in helping with the well-being of my Mother-in-law.  The girls that attended to her were very caring and friendly.  I would certainly recommend Bridgewater Home Care to anyone, excellent service.

Patricia, Client’s Daughter-in-Law

I would just like to thank you. Your carers are absolutely brilliant. They have been looking after my wife for two years now, nothing is too much trouble.  I go to work knowing my wife is in the best hands, they are more like friends than carers.  I just can’t thank you enough.

Phil, Client’s Husband

The professionalism and dedication shown by your staff from the time of her diagnosis to her passing was exceptional and enabled us to deliver Mum’s final wish – to die in peace and without pain in the familiar surroundings of her own home supported by her family and friends.  We thank you for helping us make that possible.

Stuart, Clients Son


A home care provider should always be honest and upfront about their costing structure and provide individuals with all the information they need in order to make an informed decision.

Whether receiving full funding, part funding or self-funding our helpful team can guide you through all the options and exactly what they mean for you and your loved one. Keeping family members well informed is extremely important so the whole family can make the best decision possible for their loved one. We can provide advice on which services we think may benefit the individual the most and we do not try to encourage services that we think would not contribute to enhancing the life of an individual.

For us, we want our clients to get the most out of their care and if that means reducing or enhancing the services they receive as time goes on then we will review and discuss this accordingly with the individual and / or family members.

We want to ensure your loved one is receiving the most appropriate level of care at all times throughout their journey with Bridgewater Home Care. We are always at the end of the phone to answer any queries or questions you may have.

Getting to know you

A bespoke, personalised, service


Talking about care can be extremely daunting and is a subject that families can sometimes delay. There are so many different forms of care, different services available by different providers, and as everyone’s needs are unique it can be tricky to know where to start.

At Bridgewater Home Care we have developed our service to be the ‘one stop shop’ to meet all the needs of those in our care. As part of what we do, we will get to know you and your loved one through a face to face consultation, this also gives you the opportunity to get to know us.

It can feel overwhelming when looking for care and choosing an appropriate service for a loved one. We are here to take away the stress and worry by offering a wide range of services and support from simple companionship, to full-time complex care.  What we do is completely centred around your loved ones needs, requirements, and their personality.

If you are interested in the services that Bridgewater Home Care can offer then please do not hesitate to contact us on 0800 335 7888, our friendly and professional team will be delighted to assist.

Make an Enquiry

If you are interested in the services that Bridgewater Home Care can offer then please do not hesitate to contact us on 01925 245 460, our friendly and professional team will be delighted to assist.