Areas of expertise

I have regular meetings with the operational team, along with holding monthly meetings with new franchisees. I also hold regular training and support sessions for franchisees and deep dive into any challenges that franchisees are facing to seek solutions and ways forward.

I’m dedicated to reducing the human time needed in compliance with CQC regulations by embracing technology where safe and effective to do so. Improving the life journey of those wishing to remain at home, rather than being forced into a more institutionalised setting.

Recognitions

  • First Class BSc Commercial Management and Quantity Surveying
  • PGCert Strategic Leadership for Directors

I’m also passionate about working with NHS professionals to continue improving issues surrounding patient discharge into the community and supporting those who need continued care at home.

Over 15 years (since October 2010)

Home care start-up

Financial planning

Strategy and goal setting

Process development

Workflow automations and agentic AI

Get in touch with Phil today

    Franchise Opportunities 09/01/26

    What are franchise owners responsible for?

    So, you’re thinking about becoming a franchisee, but wondering how it works, and exactly what you will be responsible for? Owning a franchise is a fantastic way to start a business, but with the help and support of an established business. If you are considering opening a franchise with Bridgewater Home Care, it’s important to understand the difference between franchisor vs franchisee and exactly what franchise ownership entails.

    News 24/10/25

    Dementia Care: Why quality, culture, and dementia expertise will define the next decade

    Domiciliary care is expanding at a record pace, driven by demographic change and growing demand for people to receive support in their own homes. Yet, the very services that make independence possible for older and vulnerable people are facing the toughest conditions we’ve seen in decades. For those of us who have dedicated our careers to building sustainable, person-centred homecare businesses, this year’s report is both a wake-up call and a moment of opportunity.